This is a critical stage in the Service Delivery Model. The transition team assigned by Trryst will be familiar with process transition and migration methodology, operations, technology, training, quality. This team would acquire knowledge on your existing process and the packages used. 

The key objective of this exercise is replication of the process, organization structure and work management process. The team would also define measurable results to compare productivity of the existing client team and the proposed Trryst team. 

The Trryst team will study the available documentation on the processes like process flows, Standard Operating Procedures (SOP), Manuals, training material, performance data and metrics. 

Our Analysis involves various aspects such as a basic understanding of the process through the study of available documentation on process flows, SOPs (Standard Operating Procedures), performance data and training material. We need to validate these through one-on-one and group solutions so that there is no room for any deviation from the document specifying the service and the actual service. This can help us identify broad costs of running the actual service. 

During Analysis we design a project plan for transition with broad responsibilities, time frames and costs including factors that could impact productivity, risk parameters and de-risking strategies, review of implementation options, service requirements and expectations.

| Analysis | Transition | Pilot Operations & Ramp up |