What
we have arrived at after analysis is implemented here. It is in this phase
that our resources at Trryst work with your representatives on-site in
your location and off-site at our facility to ensure that we are complying
with your procedures and are have sturdy operations.
This
stage involves:
-
The project schedule
-
The process of understanding the process, which
could be marked by the creation of process maps
-
Operating conditions for the adapted process to
run
-
Obtain sign off from the client after formalizing
SOPs for the adapted process
-
Map the skills required and the profiles of
manpower required to run and supervise the process
-
Work with the client to identify how a cost
effective train-the-trainer program can be implemented
-
Identify additional training material that might
need to be created and work with client to create the material, if
required
-
Initiate training roadmaps, activities based on
requirements, training plan and On-the-Job Training including ‘Train
the Trainer'.
Critical Performance Measures (CPMs) : We identify critical performance measures specific to the adapted
process. We need to obtain sign offs on service levels and goals from the
client based on identified CPMs at the start of the process.
Communication :
Report
formats are understood and based on client need we provide them with the
relevant reports to communicate aspects of the process clearly.
| Analysis | Transition
| Pilot Operations & Ramp
up |